Medical Office Administrative Assistant

Job Duties / Responsibilities:

• Interview patients to obtain and update medical histories, personal information, and other relevant details.

• Schedule and confirm patient appointments and coordinate appointment changes as required.

• Complete insurance forms, medical claim forms, and other administrative documents.

• Maintain organized filing systems for medical records, documents, and correspondence.

• Initiate, update, and maintain confidential medical files and patient records in accordance with privacy requirements.

• Order office supplies and maintain inventory levels.

• Establish and maintain office procedures and daily administrative routines.

• Enter, format, and prepare electronic medical reports, correspondence, spreadsheets, and documents for review.

• Prepare and process medical documentation accurately and efficiently.

• Perform phlebotomy procedures, including collecting blood samples from patients.

• Collect, label, handle, and prepare various medical specimens according to established procedures.

• Ensure proper identification, storage, and handling of patient samples for laboratory testing.

• Follow infection prevention, safety, and hygiene protocols during patient care and specimen collection.

• Prepare patients for sample collection procedures and provide instructions as required.

• Provide administrative and clinical support to healthcare professionals.

• Maintain confidentiality and professionalism when handling patient information and medical records.

• Ensure smooth daily operations of the medical office and laboratory services.

Experience and Specialization:

• 1-2 Years of experience in a medical office, clinic, laboratory, or healthcare setting is an asset.

• Experience with phlebotomy and specimen collection procedures.

• Knowledge of medical terminology and electronic medical records (EMR) systems.

• Experience preparing medical reports, correspondence, and patient documentation.

• Familiarity with laboratory safety procedures and infection control practices.

• Strong organizational skills and attention to detail.

• Ability to handle confidential patient information professionally.

• Proficiency with computer applications, including word processing and spreadsheet software.

• Strong communication and patient service skills.

Position Details:

$37.00 hourly, 33 to 40 hours per week. Permanent, full-time employment. Work schedule may include mornings, days, evenings, and weekends based on operational requirements.

Address: Kennedy Medical Clinic, Kennedy Road South, Brampton, ON, Canada